Privacy Policy

At BPMN AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our BPMN diagram generation and collaboration platform.

Please read this Privacy Policy carefully. By accessing or using BPMN AI, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Request customer support
• Sign up for our newsletter

The personal information we collect may include:

• Name
• Email address
• Password (stored in an encrypted format)
• Profile information
• Billing information

2.2 Diagram Content and Usage Data

We collect the content of the BPMN diagrams you create, edit, and store on our platform. We also collect usage data such as:

• Features you use
• Actions you take
• Time spent on the platform
• Interactions with other users

2.3 Technical Information

Our servers automatically collect certain information when you use BPMN AI, including:

• IP address
• Browser type
• Operating system
• Device information
• Access dates and times
• Pages visited
• Referring website addresses

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products, services, features, and functionality
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues, fraud, and illegal activities
• Personalize your experience on our platform

We may use anonymized and aggregated data from diagrams and interactions to improve our AI models for BPMN generation and analysis. This helps us enhance the quality and accuracy of our services. We do not use personally identifiable information or confidential diagram content for AI training without explicit consent.

We may share your information in the following situations:

• With Your Consent: We may disclose your information when you have given us permission to do so.
• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf.
• For Collaboration: When you choose to share diagrams or collaborate with other users, your name, profile information, and shared content will be visible to those users.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to delete your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

If you have any questions about this Privacy Policy, please contact us at info@bpmnai.com.